Returns are not accepted. By nature, all crystals are individual and may have imperfections. Please ensure you check photos & descriptions before purchasing and are happy with the item listing. 
All postage is Royal Mail second class & we keep tracking references. Should your item not be with you 2 weeks after purchase please contact us for your tracking ID. Breakages will only be refunded upon return of the item and evidence of the breakage - the buyer will be responsible for return postage. Upon our receipt, this will be refunded or exchanged at the seller's discretion.

All sizes and weights are accurate to the best of our ability, however, they may vary slightly to those listed.